How To Fix PO285 - Unable to create additional info (&2) for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 285

• Message text: Unable to create additional info (&2) for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO285 - Unable to create additional info (&2) for &1 ?

  The SAP error message PO285 "Unable to create additional info (&2) for &1" typically occurs in the context of creating or managing purchase orders (POs) or related documents in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Configuration: The system may not be properly configured to allow the creation of additional information for the specified document type.
  Authorization Issues: The user may not have the necessary authorizations to create or modify the additional information for the specified document.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that prevent the creation of additional information.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the necessary configuration settings for the document type are in place. This may involve checking the settings in the customizing transaction (e.g., SPRO) related to purchasing and document types.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to create or modify additional information. This can be checked using transaction SU53 or by consulting with your security team.
  
  
  
  Validate Data:
  
  Check the master data (e.g., vendor, material) and transaction data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  
  
  
  Technical Support:
  
  If the issue persists, it may be necessary to involve your technical support team to investigate any underlying technical issues. This could include checking logs for errors or reviewing the database for integrity issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  If changes are made to configuration or data, conduct thorough testing to ensure that the issue is resolved and that no new issues arise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order).
  SAP Documentation: Review SAP documentation related to purchasing and document management for additional context and guidance.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.