How To Fix PO093 - Processing group for mass printing requests: Number of work processes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 093

  • Message text: Processing group for mass printing requests: Number of work processes

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message PO093 - Processing group for mass printing requests: Number of work processes ?

    The SAP error message PO093 typically relates to issues with the processing group for mass printing requests, specifically indicating that the number of work processes allocated for handling these requests is insufficient. This can occur in environments where there are high volumes of print requests, leading to delays or failures in processing.

    Cause:

    1. Insufficient Work Processes: The number of work processes configured in the SAP system for handling print requests is lower than the demand.
    2. High Volume of Print Requests: A sudden spike in print requests can overwhelm the available work processes.
    3. Configuration Issues: Incorrect configuration of the print parameters or processing groups in the SAP system.
    4. System Performance: General performance issues in the SAP system can also lead to delays in processing print requests.

    Solution:

    1. Increase Work Processes:

      • Go to the SAP system profile parameters and increase the number of work processes allocated for the print requests. This can be done by adjusting the rdisp/wp_no_dia parameter (for dialog work processes) and rdisp/wp_no_btc (for background work processes).
      • Ensure that the changes are made in the appropriate instance profile and restart the instance for the changes to take effect.
    2. Monitor Print Requests:

      • Use transaction codes like SP01 (Output Controller) to monitor the status of print requests and identify any that are stuck or failing.
      • Analyze the print requests to determine if there are any patterns or specific requests causing the issue.
    3. Optimize Print Jobs:

      • Review the print job configurations and ensure they are optimized for performance. This may include adjusting the output device settings or the format of the documents being printed.
    4. Check System Performance:

      • Monitor the overall performance of the SAP system to identify any bottlenecks that may be affecting the processing of print requests. This can include checking CPU, memory, and I/O performance.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration and performance tuning.

    Related Information:

    • Transaction Codes:
      • SP01: Output Controller
      • SM50: Work Process Overview
      • SM66: Global Work Process Overview
    • SAP Documentation: Refer to the official SAP Help Portal for documentation on configuring work processes and managing print requests.
    • Performance Monitoring Tools: Utilize tools like SAP Solution Manager or other monitoring solutions to keep track of system performance and workload.

    By addressing the configuration and monitoring the workload, you can mitigate the occurrence of the PO093 error and ensure smoother processing of mass printing requests in your SAP environment.

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