How To Fix PMMO_PEGGING018 - Personalization data for user &1 could not be deleted; SY-SUBRC = &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PMMO_PEGGING - Messages for Pegging in PMMO

• Message number: 018

• Message text: Personalization data for user &1 could not be deleted; SY-SUBRC = &2

What causes this issue?

The user &V1& has been deleted from the database. The related
personalization data for the pegging log tree control also needs to be
deleted but this data could not be deleted (return code &V2&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use transaction <AB>SE16 </>for table <AB>SPERS_OBJ</>.
Look for the following records:
<AB>PERS_TYPE '</><ZH>U</><AB>'</>
<AB>OBJECT_ID </>'&V1&'
<AB>PERS_KEY </><ZH>'PMMO_PEG_APPL_LOG_HIERARCHY</><AB>'</>
Delete all records associated with this key combination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PMMO_PEGGING018 - Personalization data for user &1 could not be deleted; SY-SUBRC = &2 ?

  The SAP error message PMMO_PEGGING018 indicates that there was an issue when trying to delete personalization data for a specific user. The message includes two variables: &1, which represents the user ID, and &2, which represents the system return code (SY-SUBRC).
  Cause:
  The error can occur due to several reasons, including:
  
  User Permissions: The user may not have the necessary permissions to delete personalization data.
  Data Integrity Issues: There may be issues with the underlying data that prevent it from being deleted.
  System Configuration: There could be configuration settings in the SAP system that restrict the deletion of personalization data.
  Technical Issues: There may be a technical issue or bug in the SAP system that is causing the error.
  
  Solution:
  To resolve the PMMO_PEGGING018 error, you can try the following steps:
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary authorizations to delete personalization data. You may need to consult with your SAP security team to verify and adjust permissions.
  
  
  
  Review Return Code (SY-SUBRC):
  
  Check the value of SY-SUBRC to understand the specific reason for the failure. Different return codes can indicate different issues, so it’s important to analyze this value.
  
  
  
  Check for Data Integrity:
  
  Investigate if there are any inconsistencies or issues with the personalization data that might be preventing deletion. You may need to clean up or correct any problematic entries.
  
  
  
  System Configuration:
  
  Review the system configuration settings related to personalization data. Ensure that there are no restrictions in place that would prevent deletion.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  If the problem persists, consider reaching out to SAP Support for assistance.
  
  
  
  Testing in a Development Environment:
  
  If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on personalization and user settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing user personalization data, such as SU01 (User Maintenance) or SUIM (User Information System).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.