How To Fix PMMO_BASIS017 - Dual mode (GPD & PMMO active) is not allowed in a production client

SAP Error Message - Details

• Message type: E = Error

• Message class: PMMO_BASIS - Messages for PMMO Basis Objects

• Message number: 017

• Message text: Dual mode (GPD & PMMO active) is not allowed in a production client

What causes this issue?

GPD and PMMO are active at the same time. This is only allowed for
testing purposes in non-production clients. The current client is a
production client.

System Response

The current transaction is aborted.

How to fix this error?

Change the Customizing settings under
<DS:SIMG.PMMO_SWITCH>Activate PMMO</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PMMO_BASIS017 - Dual mode (GPD & PMMO active) is not allowed in a production client ?

  The SAP error message PMMO_BASIS017 indicates that dual mode (GPD - General Product Data and PMMO - Product Master Management) is not allowed in a production client. This error typically arises when both functionalities are activated in a production environment, which is not permitted by SAP.
  Cause:
  
  Configuration Issue: The system is configured to use both GPD and PMMO functionalities simultaneously, which is not supported in a production client.
  System Settings: The settings in the SAP system may have been incorrectly configured, allowing both modes to be active.
  Transport of Changes: Changes or transports from a development or quality assurance environment that included both functionalities may have been moved to the production environment.
  
  Solution:
  To resolve this error, you need to deactivate one of the modes (either GPD or PMMO) in the production client. Here are the steps to do this:
  
  Identify Active Mode: Determine which mode (GPD or PMMO) is currently active and which one you want to keep.
  Deactivate the Unwanted Mode:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to the relevant configuration settings for either GPD or PMMO.
  Deactivate the mode that you do not want to use in the production environment.
  
  
  Check System Settings: Ensure that the system settings are consistent and that only one mode is active.
  Transport Requests: If changes were made in a development or quality assurance environment, ensure that the transport requests are correctly managed to avoid reactivating the unwanted mode.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for GPD and PMMO for detailed configuration steps and implications of using each mode.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates regarding this error message.
  Testing: After making changes, conduct thorough testing in a non-production environment to ensure that the desired functionality works as expected without errors.
  Support: If you are unsure about making these changes, consider reaching out to your SAP Basis team or SAP support for assistance.
  
  By following these steps, you should be able to resolve the PMMO_BASIS017 error and ensure that your production client is configured correctly.