How To Fix PMMO_BASIS010 - RFC communication failure: &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: PMMO_BASIS - Messages for PMMO Basis Objects

• Message number: 010

• Message text: RFC communication failure: &1 &2 &3 &4

What causes this issue?

An RFC communication was unexpectedly terminated. The reason for the
termination is: &V1&&V2&&V3&&V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PMMO_BASIS010 - RFC communication failure: &1 &2 &3 &4 ?

  The SAP error message PMMO_BASIS010, which indicates an RFC (Remote Function Call) communication failure, can occur due to various reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP systems involved in the RFC call.
  Configuration Errors: Incorrect configuration of the RFC destination in the SAP system can lead to communication failures.
  Authorization Issues: The user or service account used for the RFC call may not have the necessary authorizations.
  System Downtime: The target system may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the systems.
  SAP Kernel Issues: There may be bugs or issues in the SAP kernel that affect RFC communication.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the systems can communicate over the network.
  Ensure that there are no network outages or issues.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination.
  Ensure that the connection type, target host, and system number are correctly configured.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account used for the RFC call has the necessary authorizations to execute the function module or transaction.
  
  
  
  Check System Status:
  
  Verify that the target SAP system is up and running. You can check the system status in transaction SM51 or SM66.
  
  
  
  Review Firewall Settings:
  
  Ensure that the necessary ports for RFC communication are open in the firewall settings.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues with RFC communication. You can search for notes related to your specific SAP version.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the developer trace files (transaction ST11) for any additional error messages that may provide more context.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant SAP services or the entire system if feasible.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destination Configuration
  SM21: System Log
  ST22: Dump Analysis
  ST01: System Trace
  SM66: Global Work Process Overview
  
  
  
  SAP Notes: Always check the SAP Support Portal for the latest notes and patches related to your specific version of SAP.
  
  
  Documentation: Refer to the official SAP documentation for detailed information on RFC communication and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.