How To Fix /PMG/GE_TOOLS034 - No child policies exist for given search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_TOOLS -

• Message number: 034

• Message text: No child policies exist for given search criteria

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_TOOLS034 - No child policies exist for given search criteria ?

  The SAP error message /PMG/GE_TOOLS034 No child policies exist for given search criteria typically occurs in the context of SAP's Governance, Risk, and Compliance (GRC) module, particularly when dealing with policy management or related functionalities. This error indicates that the system could not find any child policies that match the specified search criteria.
  Cause:
  
  No Child Policies Defined: The most straightforward cause is that there are no child policies defined under the parent policy you are trying to access.
  Incorrect Search Criteria: The search criteria you are using may not match any existing child policies. This could be due to incorrect filters, such as status, type, or other attributes.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain policies, leading to the appearance that no child policies exist.
  Data Inconsistencies: There may be inconsistencies or issues in the data that prevent the system from retrieving the child policies.
  
  Solution:
  
  Check Policy Hierarchy: Verify that the parent policy you are querying actually has child policies defined. You can do this by navigating to the policy management area and checking the hierarchy.
  Review Search Criteria: Double-check the search criteria you are using. Ensure that you are not applying overly restrictive filters that would exclude existing child policies.
  User Authorizations: Ensure that your user account has the necessary permissions to view the policies. You may need to consult with your SAP security team to verify your authorizations.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure that the data is intact and correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on policy management and troubleshooting related errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.