How To Fix /PMG/GE_TOOLS005 - Error while trying to end policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_TOOLS -

• Message number: 005

• Message text: Error while trying to end policy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_TOOLS005 - Error while trying to end policy &1 ?

  The SAP error message /PMG/GE_TOOLS005 Error while trying to end policy &1 typically indicates that there is an issue when attempting to end a specific policy in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Policy Status: The policy you are trying to end may not be in a status that allows it to be ended. For example, it might already be in a terminated state or in a state that does not permit termination.
  
  
  Dependencies: There may be dependencies or linked objects (like contracts, claims, or other policies) that prevent the policy from being ended.
  
  
  Authorization Issues: The user attempting to end the policy may not have the necessary authorizations to perform this action.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the operation to fail.
  
  
  Configuration Issues: Incorrect configuration settings in the policy management module could lead to this error.
  
  
  Solutions:
  
  
  Check Policy Status: Verify the current status of the policy. Ensure that it is in a state that allows it to be ended. If it is already terminated or in a locked state, you may need to take additional steps.
  
  
  Review Dependencies: Investigate any dependencies related to the policy. Ensure that all linked objects are in a state that allows the policy to be ended.
  
  
  Authorization Check: Confirm that the user has the necessary permissions to end the policy. If not, contact your system administrator to obtain the required authorizations.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue. This can help identify if there are any underlying system problems.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to policy management for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the policy and the actions taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as those for viewing or editing policies.
  User Roles: Ensure that user roles and profiles are correctly set up to allow for policy management actions.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /PMG/GE_TOOLS005.