How To Fix /PMG/GE_SEL2004 - The entered policy does not belong to the master policy

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_SEL2 -

• Message number: 004

• Message text: The entered policy does not belong to the master policy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_SEL2004 - The entered policy does not belong to the master policy ?

  The SAP error message /PMG/GE_SEL2004 indicates that the policy you are trying to work with does not belong to the specified master policy. This error typically arises in the context of SAP's Policy Management or Insurance modules, where policies are often linked to master policies for organizational and management purposes.
  Cause:
  
  Incorrect Policy Selection: The policy you have entered may not be associated with the master policy you are trying to reference.
  Data Entry Error: There may be a typographical error in the policy number or master policy number.
  Configuration Issues: The system may not be properly configured to recognize the relationship between the policy and the master policy.
  Policy Status: The policy might be inactive or archived, which can lead to it not being recognized as belonging to the master policy.
  Authorization Issues: You may not have the necessary permissions to access the policy or master policy.
  
  Solution:
  
  Verify Policy Details: Double-check the policy number you entered to ensure it is correct and that it is indeed linked to the master policy.
  Check Master Policy: Ensure that the master policy is active and that it has the correct policies associated with it.
  Review Configuration: If you have access, review the configuration settings in the SAP system to ensure that the relationships between policies and master policies are correctly set up.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how policies and master policies are structured in your specific implementation.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant SAP module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate policy management in SAP, such as IP01 for creating insurance policies or IP02 for changing them.
  Authorization Roles: Ensure that your user role has the necessary permissions to access and manage policies.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  Training and Documentation: Consider additional training or reviewing documentation related to policy management in SAP to better understand the relationships between policies and master policies.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.