How To Fix /PMG/GE_MP_RS016 - Error while reading screen value for master policy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MP_RS -

• Message number: 016

• Message text: Error while reading screen value for master policy ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MP_RS016 - Error while reading screen value for master policy ID ?

  The SAP error message /PMG/GE_MP_RS016 typically indicates an issue related to reading screen values for a master policy ID in the context of SAP's Policy Management (PMG) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistency: The master policy ID may not exist in the database, or there may be inconsistencies in the data related to that ID.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the master policy.
  Configuration Errors: There may be issues with the configuration settings in the PMG module that prevent the system from retrieving the necessary data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP application server.
  
  Solutions:
  
  Check Master Policy ID: Verify that the master policy ID you are trying to access exists in the system. You can do this by querying the relevant database tables or using transaction codes related to policy management.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the master policy data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Configuration Review: Check the configuration settings in the PMG module to ensure that everything is set up correctly. This may involve reviewing customizing settings or consulting with a functional consultant.
  Database Integrity Check: Perform a database integrity check to ensure that there are no issues with the underlying data. This may involve running specific SAP transactions or reports designed to identify and resolve data inconsistencies.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They can help diagnose any technical issues that may be affecting the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the PMG module, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  SAP Documentation: Review the official SAP documentation for the PMG module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.