How To Fix /PMG/GE_MAC020 - Cannot add more than one template for coinsurance

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MAC -

• Message number: 020

• Message text: Cannot add more than one template for coinsurance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MAC020 - Cannot add more than one template for coinsurance ?

  The SAP error message /PMG/GE_MAC020 Cannot add more than one template for coinsurance typically occurs in the context of managing insurance claims or financial transactions within the SAP system, particularly in modules related to healthcare or insurance management.
  Cause:
  This error indicates that the system is trying to add multiple templates for coinsurance, which is not allowed. Coinsurance refers to the percentage of costs of a covered healthcare service that you pay after you've paid your deductible. In SAP, templates are often used to define rules or parameters for processing these types of transactions. The error suggests that there is an attempt to create or assign more than one template for the same coinsurance scenario, which violates the system's constraints.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Existing Templates: Check the existing coinsurance templates in the system. Ensure that there is only one active template for the specific coinsurance scenario you are trying to process.
  
  
  Modify or Delete Redundant Templates: If you find multiple templates that are conflicting, you may need to modify or delete the redundant templates. Ensure that the remaining template meets the necessary requirements for your transactions.
  
  
  Check Configuration Settings: Review the configuration settings related to coinsurance in the SAP system. Ensure that the settings allow for only one template per coinsurance scenario.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This can provide insights into how templates are managed and any restrictions that may apply.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional tools or insights to help troubleshoot the issue.
  
  
  Related Information:
  
  SAP Modules: This error is likely related to modules such as SAP IS-H (Industry Solution for Healthcare) or SAP FS (Financial Services).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the template management screens (e.g., SPRO for configuration).
  User Roles and Permissions: Ensure that you have the necessary permissions to modify templates in the system, as restrictions may lead to errors when attempting to make changes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.