How To Fix /PMG/GE_MAC016 - Error while reading screen value for master policy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MAC -

• Message number: 016

• Message text: Error while reading screen value for master policy ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MAC016 - Error while reading screen value for master policy ID ?

  The SAP error message /PMG/GE_MAC016 typically indicates an issue related to reading screen values for a master policy ID in the context of SAP's Policy Management or Insurance modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistency: The master policy ID may not exist in the database, or there may be inconsistencies in the data related to that policy.
  Authorization Issues: The user may not have the necessary permissions to access the data related to the master policy.
  Configuration Errors: There may be issues with the configuration of the policy management module or related components.
  Technical Issues: There could be a problem with the underlying database or the SAP application server that is preventing the retrieval of the screen values.
  
  Solutions:
  
  Check Master Policy ID: Verify that the master policy ID you are trying to access exists in the system. You can do this by querying the relevant database tables or using transaction codes related to policy management.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the policy data. You may need to check the user's roles and permissions in the SAP system.
  Data Consistency Check: Run any available data consistency checks or reports to identify and resolve any inconsistencies in the policy data.
  Configuration Review: Review the configuration settings for the policy management module to ensure that everything is set up correctly. This may involve checking customizing settings or consulting with a functional consultant.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues, such as database connectivity problems or application server errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01, IP02, or IP03 for policy management, which may help in navigating the system.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the Policy Management module to understand the expected behavior and configuration settings.
  
  If you continue to experience issues, providing specific details about the context in which the error occurs can help in diagnosing the problem more effectively.