How To Fix /PMG/GE_MAC009 - Master policy &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MAC -

• Message number: 009

• Message text: Master policy &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MAC009 - Master policy &1 does not exist ?

  The SAP error message /PMG/GE_MAC009 Master policy &1 does not exist typically occurs in the context of SAP's Policy Management or Insurance modules, particularly when dealing with master policies in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Non-Existent Master Policy: The error indicates that the system is trying to access a master policy that does not exist in the database. This could be due to:
  
  The policy number being incorrectly entered.
  The policy being deleted or archived.
  The policy not being created or saved properly in the system.
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the master policy.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in related tables.
  
  
  Solution:
  
  
  Verify Policy Number: Check the policy number you are trying to access. Ensure that it is entered correctly and corresponds to an existing master policy.
  
  
  Check Policy Status: If the policy was recently created, ensure that it has been saved and is active. If it has been archived or deleted, you may need to retrieve it or create a new one.
  
  
  Authorization Check: Ensure that you have the necessary permissions to access the master policy. You may need to contact your system administrator to verify your user roles and authorizations.
  
  
  Database Check: If you have access to the database, you can run a query to check if the master policy exists in the relevant tables. This may require technical assistance from your IT or SAP support team.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the module you are working with.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on system logs or known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy management, such as IP01 (Create Insurance Policy) or IP02 (Change Insurance Policy).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error message regarding the non-existent master policy in SAP.