How To Fix /PMG/GE_MA_MESSAGE020 - Master Policy Application does not exist on Effective Date

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MA_MESSAGE -

• Message number: 020

• Message text: Master Policy Application does not exist on Effective Date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MA_MESSAGE020 - Master Policy Application does not exist on Effective Date ?

  The SAP error message /PMG/GE_MA_MESSAGE020 indicates that the Master Policy Application does not exist on the specified effective date. This error typically arises in the context of insurance or financial services modules within SAP, particularly when dealing with policy management.
  Cause:
  
  
  Effective Date Issue: The effective date you are trying to use for the Master Policy does not correspond to any existing policy in the system. This could happen if:
  
  The policy was created after the effective date.
  The policy was deleted or archived before the effective date.
  There is a typo or incorrect date being used in the transaction.
  
  
  
  Configuration Issues: There may be configuration settings in the system that prevent the policy from being recognized on the specified date.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in the database or issues with the policy's status.
  
  
  Solution:
  
  
  Check Effective Date: Verify the effective date you are using. Ensure that it is correct and corresponds to a date when the Master Policy was active.
  
  
  Review Policy Records: 
  
  Navigate to the policy management area in SAP and check if the Master Policy exists for the specified effective date.
  Look for any policies that may have been created or modified around that date.
  
  
  
  Consult with Configuration Team: If you suspect that the issue is related to configuration, consult with your SAP configuration team to ensure that the Master Policy Application is set up correctly.
  
  
  Data Consistency Check: Run any available data consistency checks or reports to identify any discrepancies in the policy data.
  
  
  Error Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  SAP Notes and Support: If the issue persists, consider searching for relevant SAP Notes or reaching out to SAP support for further assistance. They may have specific patches or updates that address this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for policy management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  Documentation: Review SAP documentation related to the Master Policy Application and policy management processes to ensure compliance with best practices.
  User Training: Ensure that users are trained on how to correctly enter effective dates and manage policies within the system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.