How To Fix /PMG/GE_MA_MESSAGE005 - Master policy &1 has application &2 in process; cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_MA_MESSAGE -

• Message number: 005

• Message text: Master policy &1 has application &2 in process; cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_MA_MESSAGE005 - Master policy &1 has application &2 in process; cannot be changed ?

  The SAP error message /PMG/GE_MA_MESSAGE005 indicates that a master policy is currently in process and cannot be changed because there is an application associated with it that is still being processed. This typically occurs in the context of insurance or financial services modules within SAP, where policies and applications are managed.
  Cause:
  
  Active Process: The master policy you are trying to change has an application that is currently being processed. This could mean that there are ongoing transactions, approvals, or workflows that are not yet completed.
  Locking Mechanism: SAP uses a locking mechanism to prevent changes to data that is currently being modified or processed. This ensures data integrity and consistency.
  
  Solution:
  
  Check Application Status: Verify the status of the application associated with the master policy. If it is still in process, you may need to wait until it is completed or resolved.
  Complete or Cancel the Process: If you have the necessary permissions, you may need to complete or cancel the ongoing application process before making changes to the master policy.
  Consult with Colleagues: If you are unsure about the status or the next steps, consult with your colleagues or the team responsible for managing policies and applications.
  Use Transaction Codes: Utilize relevant transaction codes (like PM01, PM02, etc.) to check the status of the application or policy.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team for assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for documentation related to the specific module you are working with (e.g., SAP FS-PM for Policy Management).
  Transaction Codes: Familiarize yourself with transaction codes related to policy management and application processing.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to make changes to master policies and applications.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the error message and proceed with your work in SAP.