How To Fix /PMG/GE_GEN_MPE216 - Deductible end date must be before master policy start date.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PMG/GE_GEN_MPE -

  • Message number: 216

  • Message text: Deductible end date must be before master policy start date.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PMG/GE_GEN_MPE216 - Deductible end date must be before master policy start date. ?

    The SAP error message /PMG/GE_GEN_MPE216 indicates that there is a conflict between the deductible end date and the master policy start date in the system. This error typically arises in the context of insurance or financial services modules within SAP, where policies and deductibles are managed.

    Cause:

    The error occurs when the deductible end date is set to a date that is on or after the master policy start date. In insurance terms, a deductible is the amount that the insured must pay out of pocket before the insurance coverage kicks in. The master policy start date is the date when the insurance coverage begins. Logically, the deductible period must end before the coverage begins, hence the error.

    Solution:

    To resolve this error, you need to ensure that the deductible end date is set to a date that is earlier than the master policy start date. Here are the steps to correct the issue:

    1. Identify the Master Policy Start Date: Check the details of the master policy to find out its start date.

    2. Adjust the Deductible End Date: Modify the deductible end date to ensure it is before the master policy start date. This can usually be done in the policy management or insurance module of SAP.

    3. Validate Changes: After making the changes, validate the entries to ensure that the error no longer appears.

    4. Test the Configuration: If applicable, run a test transaction to confirm that the policy and deductible settings are now functioning correctly without triggering the error.

    Related Information:

    • SAP Documentation: Refer to the SAP Help Portal or specific module documentation for detailed guidance on managing policies and deductibles.
    • User Roles: Ensure that you have the necessary permissions to make changes to policy settings in SAP.
    • Consult with Colleagues: If you are unsure about the correct dates or the implications of changing them, consult with colleagues or supervisors who are familiar with the policy management process.
    • Error Logs: Check SAP error logs for any additional context or related errors that may provide further insight into the issue.

    By following these steps, you should be able to resolve the error and ensure that your policy and deductible settings are correctly aligned.

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