How To Fix /PMG/GE_GEN_MPE108 - Premium payer distribution defaulted from master policy after move-in

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 108

• Message text: Premium payer distribution defaulted from master policy after move-in

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE108 - Premium payer distribution defaulted from master policy after move-in ?

  The SAP error message /PMG/GE_GEN_MPE108 typically relates to issues in the premium payer distribution settings in the context of insurance or financial services within the SAP system. This error often occurs when there is a discrepancy or misconfiguration in the master policy settings, particularly after a move-in event (such as a change in policyholder or a change in the policy's status).
  Cause:
  
  
  Master Policy Configuration: The master policy may not have the correct premium payer distribution settings defined. This can happen if the policy was not set up correctly or if there were changes made to the policy that were not reflected in the premium payer distribution.
  
  
  Move-In Event: When a move-in event occurs, the system may attempt to default the premium payer from the master policy. If the master policy does not have a valid premium payer or if the distribution is not properly configured, this error can arise.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the policyholder, such as missing or incorrect information regarding the premium payer.
  
  
  Solution:
  
  
  Check Master Policy Settings: Review the master policy settings to ensure that the premium payer distribution is correctly configured. Make sure that the premium payer is defined and that the distribution percentages are set up correctly.
  
  
  Update Premium Payer Information: If the premium payer has changed or if there are updates needed, ensure that the information is updated in the master policy. This may involve editing the policy details to reflect the correct premium payer.
  
  
  Review Move-In Process: Ensure that the move-in process is being executed correctly. Check if all necessary data is being transferred and that the system is recognizing the new policyholder and their associated premium payer.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error. There may be additional steps or considerations based on the version of SAP you are using.
  
  
  Contact SAP Support: If the issue persists after checking the above points, it may be beneficial to contact SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often contain patches or workarounds for known issues.
  User Forums: Engage with SAP user communities or forums where other users may have encountered similar issues. They can provide practical solutions based on their experiences.
  Training and Documentation: Ensure that users involved in policy management are trained on the correct procedures for setting up and managing premium payer distributions to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.