How To Fix /PMG/GE_GEN_MPE103 - Policy holder details defaulted from Master Policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 103

• Message text: Policy holder details defaulted from Master Policy &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE103 - Policy holder details defaulted from Master Policy &1 ?

  The SAP error message /PMG/GE_GEN_MPE103 Policy holder details defaulted from Master Policy &1 typically occurs in the context of SAP's insurance or financial services modules, particularly when dealing with policy management. This error indicates that the system is defaulting policyholder details from a master policy rather than allowing for custom entries.
  Cause:
  
  Master Policy Configuration: The system is set up to pull policyholder details from a master policy, which may be due to configuration settings in the policy management module.
  Missing Data: The specific policyholder details may not have been entered or may be incomplete, prompting the system to default to the master policy.
  Data Inheritance: The policy in question is likely inheriting attributes from a master policy, which is a common practice in insurance to maintain consistency across related policies.
  
  Solution:
  
  Check Policyholder Data: Review the policyholder details entered in the system. Ensure that all required fields are filled out correctly and completely.
  Review Master Policy Settings: If the intention is to use specific policyholder details rather than defaulting from the master policy, check the configuration settings for the policy. You may need to adjust the settings to allow for individual policyholder entries.
  Consult Documentation: Refer to the SAP documentation or help files related to policy management to understand how policyholder details are managed and how to override defaults.
  System Configuration: If you have access, check the configuration in the SAP system to see if there are any settings that dictate how policyholder information is inherited from master policies.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training: If you are frequently encountering issues with policy management, consider additional training on the SAP modules relevant to your work.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.