How To Fix /PMG/GE_GEN_MPE078 - Deleting records for Master Policy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 078

• Message text: Deleting records for Master Policy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE078 - Deleting records for Master Policy &1 ?

  The SAP error message /PMG/GE_GEN_MPE078 typically indicates an issue related to the deletion of records for a Master Policy in the SAP system, particularly in the context of the SAP Policy Management (PMG) module. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Data Integrity Issues: The records you are trying to delete may be linked to other records in the system, leading to data integrity violations.
  Authorization Issues: The user may not have the necessary permissions to delete the records associated with the Master Policy.
  System Configuration: There may be configuration settings in the SAP system that prevent the deletion of certain records.
  Business Rules: There may be business rules or workflows in place that restrict the deletion of records for compliance or auditing purposes.
  Locked Records: The records may be locked by another user or process, preventing deletion.
  
  Solution:
  
  Check Dependencies: Review the records associated with the Master Policy to ensure there are no dependencies that would prevent deletion. You may need to delete or modify related records first.
  Review Authorizations: Ensure that the user attempting to delete the records has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust permissions.
  Configuration Review: Check the configuration settings in the SAP system related to policy management to ensure that deletions are allowed for the records in question.
  Consult Business Rules: Verify if there are any business rules or workflows that need to be addressed before deletion can occur. This may involve consulting with business process owners.
  Unlock Records: If the records are locked, identify the user or process that has locked them and resolve the lock issue. This may involve waiting for the lock to be released or contacting the user who has the lock.
  Error Logs: Check the SAP error logs for more detailed information about the error. This can provide insights into what specifically is causing the deletion to fail.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Policy Management for any guidelines on record deletion and management.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues faced by other users and their solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.