How To Fix /PMG/GE_GEN_MPE018 - Beneficiary data defaulted from Master Policy

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 018

• Message text: Beneficiary data defaulted from Master Policy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE018 - Beneficiary data defaulted from Master Policy ?

  The SAP error message /PMG/GE_GEN_MPE018 indicates that beneficiary data has been defaulted from the Master Policy. This typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with policies and their associated beneficiaries.
  Cause:
  The error message is triggered when the system attempts to process a transaction related to a policy, but it finds that the beneficiary data is not explicitly defined in the transaction. Instead, it defaults to the beneficiary information that is stored in the Master Policy. This can happen due to several reasons:
  
  Missing Beneficiary Data: The specific transaction does not have beneficiary data entered, leading the system to pull from the Master Policy.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how beneficiary data is handled, which could lead to defaults being applied.
  Data Inconsistencies: There may be inconsistencies or errors in the data entered for the policy or the beneficiaries.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Data: Review the transaction where the error occurred to ensure that all necessary beneficiary data is entered correctly. If the beneficiary information is missing, add it manually.
  
  
  Review Master Policy: Check the Master Policy to ensure that the beneficiary data is correctly defined and that it aligns with the expectations for the current transaction.
  
  
  Configuration Review: If the issue persists, consult with your SAP configuration team to review the settings related to beneficiary data handling. Ensure that the system is configured to either require explicit beneficiary data or to handle defaults appropriately.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies between the Master Policy and the transaction data. This may involve running reports or using SAP tools to identify any issues.
  
  
  User Training: Ensure that users are trained on how to enter beneficiary data correctly in the system to avoid similar issues in the future.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP documentation for the specific module you are using (e.g., SAP FS-PM for Policy Management) to understand how beneficiary data is managed.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to address the error message and ensure that beneficiary data is handled correctly in your SAP system.