How To Fix /PMG/GE_GEN_MPE003 - Invalid master policy template number &1 entered

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_GEN_MPE -

• Message number: 003

• Message text: Invalid master policy template number &1 entered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_GEN_MPE003 - Invalid master policy template number &1 entered ?

  The SAP error message /PMG/GE_GEN_MPE003 Invalid master policy template number &1 entered typically occurs in the context of SAP's Policy Management or Insurance Management modules. This error indicates that the system cannot find or recognize the master policy template number that has been entered.
  Cause:
  
  Incorrect Template Number: The most common cause is that the template number entered does not exist in the system. This could be due to a typo or using an outdated or incorrect number.
  Template Not Activated: The master policy template may not be activated or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the specified template.
  Configuration Issues: There may be issues with the configuration of the policy management module that prevent the template from being recognized.
  
  Solution:
  
  Verify Template Number: Double-check the master policy template number you entered for any typos or errors. Ensure that it is the correct number.
  Check Template Status: Use the relevant transaction code (e.g., /PMG/GE_TEMPLATES) to check if the template exists and is active. If it is inactive or deleted, you may need to create a new template or reactivate the existing one.
  User Authorization: Ensure that you have the necessary authorizations to access the master policy template. You may need to contact your system administrator to verify your permissions.
  Consult Documentation: Refer to the SAP documentation or help files related to policy management for additional guidance on how to manage templates.
  System Configuration: If the issue persists, consult with your SAP Basis or technical team to check for any configuration issues that may be affecting the policy management module.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing policy templates, such as /PMG/GE_TEMPLATES for viewing and managing templates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.