How To Fix /PMG/GE_ENH032 - Select a valid policy number

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_ENH -

• Message number: 032

• Message text: Select a valid policy number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_ENH032 - Select a valid policy number ?

  The SAP error message /PMG/GE_ENH032 Select a valid policy number typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance policies. This error indicates that the system is unable to find or recognize the policy number that has been entered or selected.
  Causes:
  
  Invalid Policy Number: The policy number entered does not exist in the system or is incorrectly formatted.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the policy not being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the policy information.
  Configuration Issues: There may be configuration problems in the Policy Management module that prevent the system from recognizing valid policy numbers.
  Inactive or Deleted Policies: The policy number may refer to a policy that has been deleted or is no longer active.
  
  Solutions:
  
  Verify Policy Number: Double-check the policy number for any typographical errors or formatting issues. Ensure that it is entered correctly.
  Check Policy Status: Confirm that the policy is active and has not been deleted or archived.
  User Authorization: Ensure that the user has the necessary permissions to access the policy. If not, contact your system administrator to adjust the user roles.
  Data Refresh: If the issue is related to data synchronization, try refreshing the data or waiting for the system to update.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or Policy Management team to review the settings and ensure everything is configured correctly.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP documentation for the Policy Management module to understand the expected behavior and requirements for policy numbers.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.