How To Fix /PMG/GE_ENH020 - Sample Application in use, Surcharge/Discount & & cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_ENH -

• Message number: 020

• Message text: Sample Application in use, Surcharge/Discount & & cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_ENH020 - Sample Application in use, Surcharge/Discount & & cannot be changed ?

  The SAP error message /PMG/GE_ENH020 Sample Application in use, Surcharge/Discount & & cannot be changed typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications where surcharge and discount configurations are being modified. This error indicates that the system is preventing changes to surcharge or discount settings because they are currently in use by a sample application or another active process.
  Cause:
  
  Active Usage: The surcharge or discount configuration you are trying to change is currently being referenced or used by an active sample application or transaction.
  Locking Mechanism: SAP has a locking mechanism to prevent changes to configurations that are in use to maintain data integrity and consistency.
  Dependencies: There may be dependencies or relationships with other configurations or applications that prevent modifications.
  
  Solution:
  
  Identify Active Usage: Check which sample application or transaction is currently using the surcharge/discount configuration. You may need to review the application logs or configuration settings to identify the active references.
  Deactivate or Release: If possible, deactivate the sample application or release the lock on the surcharge/discount configuration. This may involve stopping a running process or changing the status of the application.
  Modify Configuration: Once the configuration is no longer in use, you should be able to modify the surcharge or discount settings as needed.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions related to your version of SAP and the module you are working with.
  Contact Support: If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to surcharge/discount management in your SAP environment.
  User Permissions: Ensure that you have the necessary permissions to make changes to the surcharge/discount configurations.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and resolve the error message effectively.