How To Fix /PMG/GE_DDIC_MAC016 - Error while reading screen value for master policy ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_DDIC_MAC -

• Message number: 016

• Message text: Error while reading screen value for master policy ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_DDIC_MAC016 - Error while reading screen value for master policy ID ?

  The SAP error message /PMG/GE_DDIC_MAC016 typically indicates an issue related to reading a screen value for a master policy ID in the context of the SAP Policy Management (PMG) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistency: The master policy ID may not exist in the database, or there may be inconsistencies in the data related to that ID.
  Authorization Issues: The user may not have the necessary authorizations to access the data related to the master policy.
  Configuration Errors: There may be issues with the configuration settings in the PMG module that prevent the system from retrieving the required data.
  Screen Field Mapping: The screen field may not be correctly mapped to the underlying data structure, leading to read errors.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Check Data Integrity: Verify that the master policy ID exists in the database and that all related data is consistent and complete.
  Review Authorizations: Ensure that the user has the necessary permissions to access the master policy data. This can be checked in the user roles and authorizations.
  Configuration Review: Review the configuration settings in the PMG module to ensure that everything is set up correctly. This may involve checking the customizing settings related to master policies.
  Screen Field Mapping: Check the screen layout and field mappings to ensure that they are correctly configured to retrieve the necessary data.
  Database Check: If there are indications of database issues, perform a database check or consult with your database administrator to ensure that the database is functioning correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the data structures and screen configurations related to the master policy.
  Logs and Traces: Review application logs (transaction SLG1) and system traces to gather more information about the error context and any underlying issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.