How To Fix /PMG/GE_COR036 - There is no scheduled correspondence for the entered criteria.

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 036

• Message text: There is no scheduled correspondence for the entered criteria.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR036 - There is no scheduled correspondence for the entered criteria. ?

  The SAP error message /PMG/GE_COR036 indicates that there is no scheduled correspondence for the criteria you have entered. This error typically occurs in the context of the SAP Public Sector Management (PSM) module, particularly when dealing with correspondence management.
  Cause:
  
  No Correspondence Scheduled: The most straightforward reason for this error is that there are no correspondence records that match the criteria you have specified (e.g., date range, type of correspondence, etc.).
  Incorrect Selection Criteria: The criteria you entered may be incorrect or too restrictive, leading to no results being found.
  Data Not Yet Processed: If the correspondence is supposed to be generated based on certain events or processes, it may not have been executed yet.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the scheduled correspondence.
  
  Solution:
  
  Check Criteria: Review the selection criteria you have entered. Ensure that they are correct and not overly restrictive. Try broadening the criteria to see if any results appear.
  Verify Scheduled Correspondence: Check if any correspondence has been scheduled for the relevant period or conditions. You can do this by navigating to the relevant transaction or report that lists scheduled correspondences.
  Run Correspondence Generation: If the correspondence is supposed to be generated based on certain events, ensure that those events have been processed. You may need to run a batch job or execute a specific transaction to generate the correspondence.
  Check Authorizations: Ensure that you have the necessary permissions to view the scheduled correspondence. If you suspect authorization issues, contact your SAP security administrator.
  Consult Documentation: Refer to the SAP documentation or help files related to correspondence management for additional guidance on the specific transaction or process you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to correspondence management in SAP, such as /PMG/GE_CORR or others that may be applicable.
  SAP Notes: Check the SAP Support Portal for any notes or updates related to this error message. There may be patches or updates that address specific issues.
  Community Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.