How To Fix /PMG/GE_COR024 - Error while processing master policy; contact system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 024

• Message text: Error while processing master policy; contact system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR024 - Error while processing master policy; contact system administrator ?

  The SAP error message /PMG/GE_COR024 Error while processing master policy; contact system administrator typically indicates an issue related to the processing of a master policy in the SAP system, particularly in the context of SAP's Policy Management or similar modules. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system-related problems.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the master policy or related settings in the system.
  Data Inconsistencies: Missing or incorrect data in the master policy or related tables that the system relies on to process the policy.
  Authorization Issues: The user may not have the necessary authorizations to access or process the master policy.
  System Errors: Technical issues such as system bugs, performance problems, or database inconsistencies.
  Custom Code: If there are custom developments or enhancements related to policy processing, they may be causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the master policy in the SAP system. Ensure that all required fields are filled out correctly and that the policy is set up according to the business requirements.
  Data Validation: Validate the data associated with the master policy. Check for any missing or incorrect entries in the relevant tables.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access and process the master policy.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Debugging: If you have access to the development environment, consider debugging the process to identify where the error occurs.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or patches.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SLG1 (Application Log)
  SE80 (Object Navigator)
  SE37 (Function Module)
  
  
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other online resources where users may have discussed similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message you are encountering.