How To Fix /PMG/GE_COR018 - No master policy correspondence types; inform the system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 018

• Message text: No master policy correspondence types; inform the system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR018 - No master policy correspondence types; inform the system administrator ?

  The SAP error message /PMG/GE_COR018 No master policy correspondence types; inform the system administrator typically indicates that the system is unable to find any master policy correspondence types that are necessary for processing certain operations related to policy management in the SAP system. This error is often encountered in the context of SAP's insurance or financial services modules, particularly when dealing with policy management.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for master policy correspondence types has not been set up in the system. This could be due to incomplete implementation or configuration steps.
  Data Inconsistency: There may be inconsistencies or missing entries in the relevant tables that store correspondence types.
  Authorization Issues: The user may not have the necessary authorizations to access the required configuration or data.
  System Upgrade or Migration: If the system has recently been upgraded or migrated, some configurations may not have been carried over correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the IMG - Implementation Guide).
  Ensure that the master policy correspondence types are defined and active. This can typically be found under the policy management or correspondence management sections.
  If they are missing, you may need to create new correspondence types based on your business requirements.
  
  
  
  Review Data:
  
  Check the relevant database tables (e.g., T77PM_CORR_TYPE) to ensure that the correspondence types are present and correctly configured.
  If there are missing entries, you may need to add them manually or restore them from a backup.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the correspondence types.
  If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to policy management and correspondence types for any specific instructions or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.