How To Fix /PMG/GE_COR010 - No recurring correspondence exists for range of master policy numbers


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PMG/GE_COR -

  • Message number: 010

  • Message text: No recurring correspondence exists for range of master policy numbers

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PMG/GE_COR010 - No recurring correspondence exists for range of master policy numbers ?

    The SAP error message /PMG/GE_COR010 No recurring correspondence exists for range of master policy numbers typically occurs in the context of SAP's insurance or financial services modules, particularly when dealing with policy management and correspondence generation.

    Cause:

    This error message indicates that the system is unable to find any recurring correspondence entries for the specified range of master policy numbers. This could be due to several reasons:

    1. No Correspondence Defined: There may not be any recurring correspondence set up for the specified master policy numbers in the system.
    2. Incorrect Policy Range: The range of master policy numbers provided may not correspond to any existing policies in the system.
    3. Configuration Issues: There may be configuration issues in the correspondence settings that prevent the system from recognizing the recurring correspondence.
    4. Data Inconsistencies: There could be inconsistencies or missing data in the master policy records that affect the correspondence generation.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Correspondence Settings:

      • Navigate to the correspondence settings in the SAP system and verify if there are any recurring correspondence templates defined for the relevant master policy numbers.
      • Ensure that the correspondence type is correctly configured.
    2. Verify Policy Numbers:

      • Double-check the range of master policy numbers you are using. Ensure that they are valid and exist in the system.
      • Use transaction codes like IP01 or IP02 to view the details of the policies in question.
    3. Create Recurring Correspondence:

      • If no recurring correspondence exists, you may need to create it. This can typically be done through the relevant transaction for managing correspondence in the insurance module.
      • Ensure that the necessary parameters and conditions for the correspondence are correctly set.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to the correspondence functionality in your specific module to ensure that all necessary steps have been followed.
    5. Check for Authorizations:

      • Ensure that you have the necessary authorizations to access and manage correspondence settings.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IP01, IP02, or any specific transaction for managing correspondence in your SAP environment.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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