How To Fix /PMG/GE_COR004 - Enter a correspondence frequency

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 004

• Message text: Enter a correspondence frequency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR004 - Enter a correspondence frequency ?

  The SAP error message /PMG/GE_COR004 Enter a correspondence frequency typically occurs in the context of the SAP Public Sector Management (PSM) module, particularly when dealing with correspondence management or communication settings. This error indicates that a required field for specifying the frequency of correspondence has not been filled in.
  Cause:
  The error is triggered when a user attempts to save or process a record that requires a correspondence frequency, but the corresponding field is either empty or not properly defined. This could happen in various scenarios, such as:
  
  When creating or updating a correspondence template.
  When setting up communication parameters for a specific process or entity.
  If the system configuration requires a correspondence frequency but it has not been set up correctly.
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Identify the Context: Determine where the error is occurring (e.g., during the creation of a correspondence template, in a specific transaction, etc.).
  
  
  Check the Correspondence Frequency Field:
  
  Navigate to the relevant screen or transaction where the error is occurring.
  Look for the field labeled "Correspondence Frequency" or similar.
  Ensure that this field is filled in with a valid value. The frequency could be daily, weekly, monthly, etc., depending on your organization's requirements.
  
  
  
  Configuration Settings:
  
  If you are an administrator or have access to configuration settings, check the configuration for correspondence management in the SAP system.
  Ensure that the correspondence frequency options are defined in the system settings.
  
  
  
  Consult Documentation: If you are unsure about the valid values for the correspondence frequency, refer to the SAP documentation or your organization's guidelines for correspondence management.
  
  
  Testing: After entering the required information, try to save or process the record again to see if the error persists.
  
  
  User Training: If this error is common among users, consider providing training or documentation to help them understand the importance of filling in the correspondence frequency.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Refer to user manuals or training materials specific to your organization’s implementation of SAP PSM.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the correspondence frequency is properly defined and configured, you should be able to resolve the error and continue with your tasks in SAP.