How To Fix /PMG/GE_COR001 - Customizing settings missing for the master policy correspondence

SAP Error Message - Details

• Message type: E = Error

• Message class: /PMG/GE_COR -

• Message number: 001

• Message text: Customizing settings missing for the master policy correspondence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PMG/GE_COR001 - Customizing settings missing for the master policy correspondence ?

  The SAP error message /PMG/GE_COR001 indicates that there are missing customizing settings for the master policy correspondence in the SAP system. This error typically arises in the context of SAP's Policy Management or Insurance modules, where specific configurations are required to manage policies effectively.
  Cause:
  The error is usually caused by one or more of the following reasons:
  
  Missing Customizing Settings: The necessary customizing settings for the master policy correspondence have not been defined in the system.
  Incorrect Configuration: The existing settings may be incomplete or incorrectly configured, leading to the inability to process the master policy correspondence.
  Transport Issues: If the customizing settings were recently transported from another system, there may have been issues during the transport process that resulted in missing or incomplete settings.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (usually in SPRO) for Policy Management or the specific module you are working with.
  Look for the section related to master policy correspondence and ensure that all required settings are defined.
  
  
  
  Define Missing Settings:
  
  If you identify any missing settings, you will need to create or adjust them according to your business requirements. This may involve defining correspondence types, templates, or other related configurations.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help files related to Policy Management to understand the required settings and their implications.
  
  
  
  Check for Transport Issues:
  
  If the settings were recently transported, verify that the transport was successful and that all necessary objects were included. You may need to re-transport or manually adjust settings.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE80 (Object Navigator), and others that may be useful for checking configurations.
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with. SAP Notes often contain solutions or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  By following these steps, you should be able to identify and rectify the cause of the /PMG/GE_COR001 error in your SAP system.