How To Fix /PM0/ESO013 - Error while determining product module group for policy &1 PM_ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ESO -

• Message number: 013

• Message text: Error while determining product module group for policy &1 PM_ID &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ESO013 - Error while determining product module group for policy &1 PM_ID &2 ?

  The SAP error message /PM0/ESO013 indicates that there is an issue with determining the product module group for a specific policy in the SAP system. This error typically arises in the context of SAP's Product Management or Insurance modules, where policies and their associated product configurations are managed.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The product module group may not be configured correctly in the system. This could be due to missing entries in the relevant tables or incorrect settings in the product configuration.
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the policy or product, such as missing or incorrect master data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the product module group information.
  
  
  System Errors: There could be a temporary system error or a bug in the SAP software that is causing the issue.
  
  
  Incorrect Policy ID: The policy ID provided in the error message may not exist or may not be valid in the context of the product module group.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the product module group is correctly configured in the system. Check the relevant customizing settings in the SAP system (transaction codes like SPRO may be useful).
  Ensure that all necessary entries are present in the relevant tables.
  
  
  
  Validate Data:
  
  Check the policy ID and ensure that it is valid and exists in the system.
  Review the master data related to the policy and product to ensure there are no inconsistencies.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the product module group.
  
  
  
  Check Logs:
  
  Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details, policy ID, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SE11 (Data Dictionary) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with, as they may contain patches or workarounds.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.