How To Fix /PM0/ALT_CM_MESSAGE021 - Not possible to adjust entity BNFCALC for partial surrender

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALT_CM_MESSAGE -

• Message number: 021

• Message text: Not possible to adjust entity BNFCALC for partial surrender

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALT_CM_MESSAGE021 - Not possible to adjust entity BNFCALC for partial surrender ?

  The SAP error message /PM0/ALT_CM_MESSAGE021 indicates that there is an issue with adjusting the entity BNFCALC for a partial surrender in the context of the SAP system, likely related to the insurance or financial services module. This error typically arises when there are inconsistencies or missing data that prevent the system from processing the partial surrender correctly.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the policy or contract that is being partially surrendered. This could include missing or incorrect values in key fields.
  Configuration Issues: The configuration settings for the product or entity may not support partial surrenders, or there may be specific rules that are not being met.
  Status of the Contract: The status of the contract or policy may not allow for a partial surrender. For example, if the contract is in a state that does not permit changes, this error may occur.
  Business Rules: There may be specific business rules or conditions that need to be satisfied before a partial surrender can be processed.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the policy or contract to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Review Configuration: Check the configuration settings for the product or entity in question to ensure that partial surrenders are allowed and that all necessary parameters are set correctly.
  Contract Status: Verify the status of the contract to ensure that it is eligible for a partial surrender. If the contract is in a restricted state, you may need to change its status or consult with your business process owner.
  Consult Documentation: Review the SAP documentation or help resources related to the specific module you are working with to understand any specific requirements or limitations regarding partial surrenders.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have more insights into the specific configuration and business rules in your environment.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to policy management and adjustments, as they may provide additional tools for troubleshooting.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.