How To Fix /PM0/ALP_TMF_MSG005 - &1: Claim &2 must be completed before update is possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ALP_TMF_MSG -

  • Message number: 005

  • Message text: &1: Claim &2 must be completed before update is possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ALP_TMF_MSG005 - &1: Claim &2 must be completed before update is possible ?

    The SAP error message /PM0/ALP_TMF_MSG005 &1: Claim &2 must be completed before update is possible typically occurs in the context of the SAP Claims Management module. This error indicates that a specific claim (identified by &2) must be in a completed status before any updates can be made to it.

    Cause:

    1. Claim Status: The claim you are trying to update is not in a status that allows for updates. It may be in a status such as "In Progress" or "Pending" which does not permit modifications.
    2. Business Rules: There may be business rules or configurations in place that require certain conditions to be met before a claim can be updated.
    3. Data Integrity: The system is designed to maintain data integrity, ensuring that claims are only modified when they are in a valid state.

    Solution:

    1. Check Claim Status: Verify the status of the claim (&2). You can do this by navigating to the claim in the SAP system and checking its current status.
    2. Complete the Claim: If the claim is not completed, you may need to complete it first. This could involve finalizing any necessary documentation or approvals.
    3. Review Business Rules: Consult with your SAP administrator or the team responsible for the Claims Management module to understand any specific business rules that may be affecting the claim's status.
    4. Error Handling: If you believe the claim should be in a completed state but is not, investigate any potential issues or errors that may have occurred during the claim processing.
    5. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on claim processing and status management.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as IW21 (Create Notification) or IW22 (Change Notification).
    • User Roles: Ensure that you have the appropriate permissions to update claims in the system.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the error and successfully update the claim in question.

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