How To Fix /PM0/ALP_BTX062 - Payment status is neither "In Process " nor "Refused"

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALP_BTX -

• Message number: 062

• Message text: Payment status is neither "In Process " nor "Refused"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALP_BTX062 - Payment status is neither "In Process " nor "Refused" ?

  The SAP error message /PM0/ALP_BTX062 indicates that the payment status of a transaction is neither "In Process" nor "Refused." This error typically arises in the context of payment processing within SAP, particularly when dealing with payment transactions that are expected to be in a specific status for further processing.
  Cause:
  
  Incorrect Payment Status: The payment status may have been set to a value that is not recognized by the system as valid for the current operation. This could happen due to manual changes, system errors, or issues during the payment processing workflow.
  Data Integrity Issues: There may be inconsistencies in the data related to the payment transaction, such as missing or incorrect entries in the database.
  Workflow Issues: The payment may not have followed the expected workflow, leading to an unexpected status.
  Configuration Issues: The system configuration may not be set up correctly to handle the payment statuses as expected.
  
  Solution:
  
  Check Payment Status: Review the payment transaction in question to determine its current status. Ensure that it is indeed "In Process" or "Refused" if those are the statuses required for the next step.
  Correct the Status: If the status is incorrect, you may need to update it manually or through a batch process, depending on your organization's policies and procedures.
  Review Workflow: Ensure that the payment transaction has followed the correct workflow. If there are any deviations, investigate and correct them.
  Data Validation: Check for any data integrity issues. Validate that all necessary fields and entries are correct and complete.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling payment statuses and error messages.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process payments and view transaction statuses.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.