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Message type: E = Error
Message class: /PM0/ALP_BIZPRC -
Message number: 018
Message text: &1 processing open application, benefit case creation not possible
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/PM0/ALP_BIZPRC018
- &1 processing open application, benefit case creation not possible ?The SAP error message
/PM0/ALP_BIZPRC018
typically indicates an issue related to the processing of an open application, specifically in the context of benefit case creation. This error can arise in various scenarios, often linked to configuration or data integrity issues within the SAP system.Cause:
Open Application Status: The error may occur if there is an open application that is not in a valid status for creating a benefit case. This could be due to the application being incomplete, pending approval, or in a status that does not allow further processing.
Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business process requirements, leading to restrictions on creating benefit cases.
Data Integrity Issues: Missing or incorrect data in the application or related master data can prevent the system from processing the benefit case.
Authorization Issues: The user may not have the necessary permissions to create a benefit case, which can trigger this error.
Solution:
Check Application Status: Review the status of the open application. Ensure that it is in a valid state for benefit case creation. If necessary, complete or approve the application before attempting to create the benefit case.
Review Configuration: Consult with your SAP configuration team to ensure that the settings related to benefit case processing are correctly configured. This may involve checking the relevant customizing settings in the SAP system.
Data Validation: Verify that all required data for the application and benefit case is complete and accurate. This includes checking for any missing fields or incorrect entries.
User Authorization: Ensure that the user attempting to create the benefit case has the appropriate authorizations. This may involve checking user roles and permissions in the SAP system.
Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional insights or updates that may address the issue.
Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to facilitate troubleshooting.
Related Information:
PM01
for processing applications or PM02
for benefit case management./PM0/ALP_BIZPRC018
in the SAP Support Portal for any patches or updates that may resolve the issue.By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.
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