How To Fix /PM0/ALB_MESSAGES604 - Issuance fee is outside the permitted range

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 604

• Message text: Issuance fee is outside the permitted range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES604 - Issuance fee is outside the permitted range ?

  The SAP error message /PM0/ALB_MESSAGES604 indicating that the "Issuance fee is outside the permitted range" typically occurs in the context of the SAP Public Sector Management (PSM) module, particularly when dealing with fee management or billing processes.
  Cause:
  This error usually arises when the issuance fee being entered or processed does not fall within the predefined limits set in the system. The limits could be defined in configuration settings related to fee management, such as:
  
  Configuration Settings: The fee range might not be properly configured in the system, leading to discrepancies when users attempt to enter fees.
  Data Entry Errors: Users might be entering an incorrect fee amount that exceeds the allowed range.
  Business Rules: There may be specific business rules or conditions that restrict the fee amounts based on certain criteria (e.g., type of service, customer category).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for fee management in SAP.
  Verify the defined ranges for issuance fees. Ensure that the minimum and maximum values are set correctly according to your organization's policies.
  
  
  
  Review Data Entry:
  
  Double-check the fee amount being entered. Ensure that it is within the allowed range as per the configuration.
  If the fee is being calculated automatically, review the calculation logic to ensure it is functioning correctly.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines that outline the permissible fee ranges for the specific services or transactions you are processing.
  
  
  
  User Training:
  
  If the issue is due to user error, consider providing additional training or resources to help users understand the correct fee entry process.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data entry, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to fee management, such as those for configuration and reporting.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Testing: After making any changes, conduct thorough testing to ensure that the error no longer occurs and that the system behaves as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.