How To Fix /PM0/ALB_MESSAGES343 - The call date must not be after the premium payment end &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 343

• Message text: The call date must not be after the premium payment end &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES343 - The call date must not be after the premium payment end &1 ?

  The SAP error message /PM0/ALB_MESSAGES343 indicates that there is an issue with the call date in relation to the premium payment end date. This error typically arises in the context of insurance or financial applications within SAP, particularly when dealing with premium payments and their associated dates.
  Cause:
  The error occurs when the call date (the date on which a certain action is being processed) is set to a date that is after the premium payment end date. This means that the system is trying to process a transaction or action that is not valid because it falls outside the allowed date range for premium payments.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Call Date: Verify the call date you are using in your transaction. Ensure that it is set to a date that is on or before the premium payment end date.
  
  
  Review Premium Payment End Date: Check the premium payment end date for the relevant policy or contract. This can usually be found in the policy details or contract management section of the SAP system.
  
  
  Adjust Dates: If the call date is incorrect, adjust it to a valid date. If the premium payment end date needs to be extended (if applicable), consult with the relevant stakeholders to see if this is permissible.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to premium payments in your organization to ensure compliance with business rules.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional expert who specializes in the relevant module (e.g., SAP FS-PM for insurance).
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to premium management in SAP, such as those for policy management, payment processing, and reporting.
  User Roles: Ensure that you have the appropriate permissions to view and modify the relevant dates in the system.
  SAP Notes: Check for any SAP Notes or updates that may address this specific error message or provide additional context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.