How To Fix /PM0/ALB_MESSAGES338 - Enter a call date

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 338

• Message text: Enter a call date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES338 - Enter a call date ?

  The SAP error message /PM0/ALB_MESSAGES338 Enter a call date typically occurs in the context of the SAP Plant Maintenance (PM) module. This error indicates that a required field, specifically the "call date," has not been filled in when trying to create or process a maintenance call or order.
  Cause:
  The error is triggered when the system expects a date to be entered in a specific field, but it is either left blank or not properly formatted. This can happen in various scenarios, such as:
  
  Creating a maintenance order or notification.
  Processing a service request.
  Any transaction that requires a call date to be specified.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields, particularly the "call date" field. This field is often mandatory for processing maintenance requests.
  
  
  Correct Date Format: Make sure that the date is entered in the correct format as per your system's configuration (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  Review User Permissions: If you are unable to enter a date, check if you have the necessary permissions to edit the fields in the transaction you are working on.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction you are using to ensure you are following the correct procedure.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to Plant Maintenance, such as IW21 (Create Notification), IW31 (Create Order), etc.
  Field Requirements: Review the field requirements for the specific transaction you are working on to ensure all mandatory fields are filled.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context or fixes.
  
  By ensuring that the call date is entered correctly and all required fields are filled, you should be able to resolve the error and proceed with your maintenance activities in SAP.