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Message type: E = Error
Message class: /PM0/ALB_MESSAGES -
Message number: 260
Message text: All coverages must be selected for claim-event type
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/PM0/ALB_MESSAGES260
- All coverages must be selected for claim-event type ?The SAP error message
/PM0/ALB_MESSAGES260
indicating "All coverages must be selected for claim-event type" typically occurs in the context of SAP's Claims Management module, particularly when dealing with insurance claims. This error suggests that the system requires all relevant coverages to be selected for a specific claim-event type before proceeding.Cause:
- Incomplete Coverage Selection: The user has not selected all the necessary coverages associated with the claim-event type. Each claim-event type may have specific coverages that need to be activated or selected.
- Configuration Issues: There may be configuration settings in the system that dictate which coverages are mandatory for certain claim-event types.
- Data Entry Errors: The user may have inadvertently skipped selecting one or more required coverages during the claim entry process.
Solution:
Review Coverage Selection:
- Go back to the claim entry screen and ensure that all required coverages for the specific claim-event type are selected. Check the documentation or guidelines for the claim-event type to identify which coverages are mandatory.
Check Configuration Settings:
- If you have access to the configuration settings, verify that the claim-event type is correctly configured to require the necessary coverages. This may involve checking the customizing settings in the SAP system (transaction SPRO) under the Claims Management section.
Consult Documentation:
- Refer to the SAP documentation or user manuals related to Claims Management to understand the specific requirements for the claim-event type you are working with.
User Training:
- If this error is frequently encountered, consider providing additional training for users on how to properly select coverages when entering claims.
Contact Support:
- If the issue persists after checking the above points, it may be beneficial to contact your SAP support team or consult with an SAP expert to investigate further.
Related Information:
Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as:
CLM1
- Create ClaimCLM2
- Change ClaimCLM3
- Display ClaimSAP Notes: Check for any SAP Notes related to this error message that may provide additional insights or patches.
User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
By following these steps, you should be able to resolve the error and successfully process the claim.
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