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How To Fix /PM0/ALB_MESSAGES228 - Date of birth of the insured person must be entered


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ALB_MESSAGES -

  • Message number: 228

  • Message text: Date of birth of the insured person must be entered

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ALB_MESSAGES228 - Date of birth of the insured person must be entered ?

    The SAP error message /PM0/ALB_MESSAGES228 indicating that "Date of birth of the insured person must be entered" typically occurs in the context of SAP's Health Insurance or Benefits Management modules, where the system requires specific demographic information about insured individuals.

    Cause:

    This error message is triggered when a user attempts to process or save a record related to an insured person (such as creating or updating a health insurance record) without providing the mandatory field for the date of birth. The date of birth is essential for various calculations and validations within the system, such as eligibility checks, age-related benefits, and compliance with regulations.

    Solution:

    To resolve this error, follow these steps:

    1. Check the Input Form: Ensure that you are filling out the correct form or screen where the insured person's details are entered.

    2. Locate the Date of Birth Field: Look for the field labeled "Date of Birth" or similar in the form. It may be required in a specific section related to personal information.

    3. Enter the Date of Birth: Input the date of birth in the required format (usually DD/MM/YYYY or MM/DD/YYYY, depending on your system settings).

    4. Validate Other Required Fields: Ensure that all other mandatory fields are also filled out correctly, as sometimes the system may not allow saving until all required information is provided.

    5. Save the Record: After entering the date of birth and ensuring all required fields are filled, attempt to save the record again.

    6. Check User Permissions: If you are unable to enter the date of birth or if the field is disabled, check with your system administrator to ensure you have the necessary permissions to edit that information.

    Related Information:

    • User Documentation: Refer to the SAP user manuals or help documentation specific to your organization's implementation of SAP for detailed instructions on entering insured person data.
    • System Configuration: If the issue persists, it may be necessary to check the system configuration settings to ensure that the date of birth field is correctly set up as a mandatory field.
    • Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant SAP module.

    By following these steps, you should be able to resolve the error and successfully enter the required information for the insured person.

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