How To Fix /PM0/ALB_MESSAGES167 - Manual underwriting decision for loss does not have an overruling reason

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 167

• Message text: Manual underwriting decision for loss does not have an overruling reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES167 - Manual underwriting decision for loss does not have an overruling reason ?

  The SAP error message /PM0/ALB_MESSAGES167 indicates that a manual underwriting decision for a loss does not have an overruling reason. This typically occurs in the context of insurance or risk management modules within SAP, where underwriting decisions are made based on certain criteria and rules.
  Cause:
  
  Missing Overruling Reason: The primary cause of this error is that when a manual underwriting decision is made, it requires an associated overruling reason to justify the decision. If this reason is not provided, the system will trigger this error.
  Configuration Issues: There may be issues in the configuration of the underwriting process in SAP, where the system is not set up to handle manual decisions correctly.
  Data Entry Error: The user may have inadvertently skipped entering the overruling reason during the manual decision-making process.
  
  Solution:
  
  Provide an Overruling Reason: Ensure that when making a manual underwriting decision, an appropriate overruling reason is selected or entered. This is typically done in the underwriting decision screen where you can specify the reason for the decision.
  Check Configuration: Review the configuration settings in the SAP system related to underwriting decisions. Ensure that the system is set up to require overruling reasons and that the options available are appropriate for your business processes.
  User Training: Provide training to users involved in the underwriting process to ensure they understand the importance of entering an overruling reason when making manual decisions.
  System Updates: If the issue persists, consider checking for any updates or patches from SAP that may address this error or improve the functionality related to underwriting decisions.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are using (e.g., SAP for Insurance) to understand the requirements for underwriting decisions and the configuration settings.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes often provide solutions or workarounds for specific error messages.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  By addressing the missing overruling reason and ensuring proper configuration and user training, you should be able to resolve the error message and proceed with the underwriting process.