How To Fix /PM0/ALB_MESSAGES097 - No insured person exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ALB_MESSAGES -

  • Message number: 097

  • Message text: No insured person exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ALB_MESSAGES097 - No insured person exists ?

    The SAP error message /PM0/ALB_MESSAGES097 No insured person exists typically occurs in the context of the SAP system when dealing with insurance or health-related modules, particularly in the area of personnel management or benefits administration. This error indicates that the system cannot find a record for an insured person in the relevant database.

    Causes:

    1. Missing Data: The most common cause is that the insured person's data has not been entered into the system. This could be due to incomplete employee records or missing entries in the insurance database.
    2. Incorrect Selection Criteria: The criteria used to search for the insured person may be incorrect or too restrictive, leading to no results being found.
    3. Data Synchronization Issues: If the system relies on data from other modules or external systems, there may be synchronization issues that prevent the insured person's data from being available.
    4. Authorization Issues: The user may not have the necessary permissions to view the insured person's data, leading to the appearance that no record exists.

    Solutions:

    1. Check Data Entry: Verify that the insured person's data has been correctly entered into the system. This includes checking the employee master data and any relevant insurance records.
    2. Review Selection Criteria: Ensure that the search criteria used to find the insured person are correct. This may involve checking the parameters or filters applied in the transaction.
    3. Data Synchronization: If the data is supposed to come from another system, check the integration points and ensure that data synchronization is functioning correctly.
    4. User Authorization: Confirm that the user has the necessary authorizations to access the insured person's data. If not, the user may need to request additional permissions from the system administrator.
    5. Consult Documentation: Review SAP documentation or help resources for any specific notes or guidelines related to this error message.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes related to personnel management or insurance processing. Familiarize yourself with the relevant transactions.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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