How To Fix /PM0/ALB_MESSAGES028 - Enter the date of birth for the insured person

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ALB_MESSAGES -

• Message number: 028

• Message text: Enter the date of birth for the insured person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ALB_MESSAGES028 - Enter the date of birth for the insured person ?

  The SAP error message /PM0/ALB_MESSAGES028 indicating "Enter the date of birth for the insured person" typically arises in the context of SAP's Health Insurance or Benefits Administration modules, where the system requires specific personal information about insured individuals.
  Cause:
  This error occurs when a user attempts to process or save a record related to an insured person (such as creating or updating a health insurance record) without providing the mandatory field for the date of birth. The date of birth is crucial for various reasons, including eligibility verification, age-related benefits, and compliance with regulations.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Record: Determine which insured person's record you are working on when the error occurs.
  
  
  Access the Insured Person's Data: Navigate to the relevant screen or transaction where you can view or edit the insured person's details.
  
  
  Enter the Date of Birth: Locate the field for the date of birth and enter the correct date. Ensure that the format is consistent with the system's requirements (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  Save the Record: After entering the date of birth, attempt to save the record again. The error should no longer appear if the date is entered correctly.
  
  
  Validation: If the error persists, double-check for any other mandatory fields that may also need to be filled out.
  
  
  Related Information:
  
  
  User Permissions: Ensure that you have the necessary permissions to edit the insured person's data. Lack of permissions might prevent you from making changes.
  
  
  Data Consistency: Make sure that the date of birth entered is logical (e.g., not a future date) and consistent with other records in the system.
  
  
  System Configuration: If you are consistently encountering this error across multiple records, it may be worth checking with your SAP administrator to ensure that the system configuration is set up correctly and that there are no underlying issues.
  
  
  Documentation: Refer to your organization's SAP documentation or user manuals for specific instructions related to the Health Insurance or Benefits Administration modules.
  
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.