How To Fix /PM0/ABY_PP_CANCEL059 - Policy &1/contract &2 cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABY_PP_CANCEL -

• Message number: 059

• Message text: Policy &1/contract &2 cannot be reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABY_PP_CANCEL059 - Policy &1/contract &2 cannot be reset ?

  The SAP error message /PM0/ABY_PP_CANCEL059 indicates that a specific policy and contract cannot be reset. This error typically arises in the context of contract management or policy management within the SAP system, particularly in modules related to insurance or financial services.
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Status of the Policy/Contract: The policy or contract may be in a status that does not allow it to be reset. For example, it might be in a closed, canceled, or completed state.
  
  
  Dependencies: There may be dependencies or linked transactions that prevent the reset. For instance, if there are outstanding payments, claims, or other related processes that need to be resolved first.
  
  
  Authorization Issues: The user attempting to reset the policy or contract may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be specific configuration settings in the SAP system that restrict the resetting of policies or contracts under certain conditions.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status: Verify the current status of the policy and contract. If it is in a status that does not allow resetting, you may need to change its status first or consult with your business process owner.
  
  
  Review Dependencies: Look for any outstanding transactions or dependencies that need to be addressed. This may include checking for open claims, payments, or other related documents.
  
  
  User Authorization: Ensure that the user has the appropriate authorizations to reset the policy or contract. If not, you may need to contact your SAP security team to adjust the user's permissions.
  
  
  Consult Documentation: Review the relevant SAP documentation or configuration settings related to policy and contract management to understand any restrictions that may apply.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to policy and contract management, such as IP01 (Create Policy), IP02 (Change Policy), and IP03 (Display Policy).
  User Manuals: Refer to user manuals or training materials specific to your organization's implementation of SAP for additional context on managing policies and contracts.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.