How To Fix /PM0/ABY_PP096 - Policy &1 contract &2 is reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABY_PP -

• Message number: 096

• Message text: Policy &1 contract &2 is reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABY_PP096 - Policy &1 contract &2 is reversed ?

  The SAP error message /PM0/ABY_PP096 Policy &1 contract &2 is reversed typically indicates that there is an issue with a specific insurance policy or contract that has been reversed in the system. This error is often encountered in the context of SAP's Insurance Management module, particularly when dealing with policy administration and contract management.
  Cause:
  
  
  Reversal of Policy/Contract: The primary cause of this error is that the policy or contract referenced in the error message has been reversed. This could happen due to various reasons, such as:
  
  A manual reversal was performed by a user.
  A system process or batch job reversed the contract due to an error or correction.
  The policy was canceled or terminated, leading to a reversal status.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the policy or contract, which could lead to the system not being able to process transactions related to it.
  
  
  Incorrect Transaction: The transaction being attempted may not be valid for a reversed policy or contract.
  
  
  Solution:
  
  
  Check Policy/Contract Status: Verify the status of the policy or contract in question. You can do this by navigating to the relevant transaction in SAP and checking the details of the policy/contract. If it is indeed reversed, you will need to determine the next steps based on your business processes.
  
  
  Review Reversal Reasons: Understand why the policy or contract was reversed. If it was done in error, you may need to consult with your business process owner or SAP support to see if it can be reinstated or if further actions are required.
  
  
  Correct Transactions: If you are trying to perform a transaction that is not valid for a reversed policy, you will need to either:
  
  Choose a different policy/contract that is active.
  Perform the necessary corrective actions to address the reversal.
  
  
  
  Consult Documentation: Refer to your organization's documentation or SAP notes related to policy management and reversals for specific guidance on handling such situations.
  
  
  Contact SAP Support: If the issue persists or if you are unsure how to proceed, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for policy management, such as:
  
  IP01: Create Insurance Policy
  IP02: Change Insurance Policy
  IP03: Display Insurance Policy
  IP04: Reverse Insurance Policy
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  
  
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary authorizations to perform actions on the policy or contract.
  
  
  By following these steps, you should be able to diagnose and address the error message regarding the reversed policy or contract in SAP.