How To Fix /PM0/ABY_PP020 - Not possible to load &1 uniquely for policy &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABY_PP -

• Message number: 020

• Message text: Not possible to load &1 uniquely for policy &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABY_PP020 - Not possible to load &1 uniquely for policy &2 ?

  The SAP error message /PM0/ABY_PP020 Not possible to load &1 uniquely for policy &2 typically occurs in the context of the SAP Policy Management module, particularly when dealing with insurance policies or similar financial products. This error indicates that the system is unable to uniquely identify a specific object (like a policy or a related item) based on the provided identifiers.
  Causes:
  
  Duplicate Entries: There may be multiple entries in the database that match the criteria for the specified policy, leading to ambiguity.
  Incorrect Policy Number: The policy number provided may be incorrect or not exist in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or corrupted records.
  Authorization Issues: The user may not have the necessary permissions to access the specific policy or related data.
  Configuration Issues: There may be issues with the configuration of the policy management module that prevent proper loading of the data.
  
  Solutions:
  
  Check for Duplicates: Review the database for duplicate entries related to the policy number. If duplicates exist, they need to be resolved.
  Verify Policy Number: Ensure that the policy number you are trying to load is correct and exists in the system.
  Data Consistency Check: Run data consistency checks to identify and rectify any inconsistencies in the database.
  User Authorization: Verify that the user has the necessary authorizations to access the policy data. If not, adjust the user roles or permissions accordingly.
  Configuration Review: Review the configuration settings for the policy management module to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like SE11 for data dictionary, SE80 for object navigator) that can help you investigate the issue further.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.