How To Fix /PM0/ABX_MESSAGES126 - Cannot check authorization; sales product is missing for policy &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABX_MESSAGES -

  • Message number: 126

  • Message text: Cannot check authorization; sales product is missing for policy &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABX_MESSAGES126 - Cannot check authorization; sales product is missing for policy &1 ?

    The SAP error message /PM0/ABX_MESSAGES126 indicates that there is an issue with authorization checks related to a sales product that is missing for a specific policy. This error typically arises in the context of SAP's Policy Management or similar modules where sales products are linked to policies.

    Cause:

    1. Missing Sales Product: The primary cause of this error is that the sales product associated with the policy is not defined or is missing in the system.
    2. Authorization Issues: There may be authorization issues where the user does not have the necessary permissions to access the sales product or policy.
    3. Configuration Issues: There could be configuration problems in the system that prevent the sales product from being recognized or linked to the policy.
    4. Data Inconsistency: There might be inconsistencies in the master data related to the sales product or policy.

    Solution:

    1. Check Sales Product Configuration:

      • Verify that the sales product is correctly defined in the system. Check the configuration settings for the sales product to ensure it is active and properly linked to the relevant policy.
      • Use transaction codes like SPRO to navigate to the configuration settings and ensure that the sales product is set up correctly.
    2. Verify Policy Settings:

      • Ensure that the policy in question is correctly configured and that it references the appropriate sales product.
      • Check if the policy is active and if there are any restrictions that might prevent the sales product from being associated with it.
    3. Authorization Check:

      • Review the user’s authorization roles and profiles to ensure that they have the necessary permissions to access the sales product and policy.
      • Use transaction SU53 to analyze authorization failures after attempting to access the policy.
    4. Data Consistency Check:

      • Run consistency checks on the master data related to the sales product and policy to identify any discrepancies.
      • Use transaction codes like SE16 or SE11 to view the relevant database tables and check for missing entries.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SE16 (Data Browser).
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify and resolve the issue causing the error message /PM0/ABX_MESSAGES126.

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