How To Fix /PM0/ABX_CUSTOMIZING016 - Internal error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABX_CUSTOMIZING -

  • Message number: 016

  • Message text: Internal error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABX_CUSTOMIZING016 - Internal error ?

    The SAP error message /PM0/ABX_CUSTOMIZING016 Internal error typically indicates an internal issue within the SAP system, often related to customizing or configuration settings in the PM (Plant Maintenance) module or related areas. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Configuration Issues: There may be incorrect or incomplete configuration settings in the PM module or related customizing settings.
    2. Data Inconsistencies: Inconsistent or corrupted data in the database can lead to internal errors.
    3. Authorization Problems: Lack of proper authorizations for the user trying to perform the action may trigger internal errors.
    4. System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
    5. Transport Issues: If the error occurs after a transport, it may be due to missing objects or dependencies that were not transported correctly.

    Solutions:

    1. Check Configuration: Review the customizing settings in the PM module to ensure everything is configured correctly. This includes checking for missing entries or incorrect settings.
    2. Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
    3. User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error. Use transaction SU53 to check for authorization issues.
    4. Review Logs: Check the system logs (transaction SLG1) for more detailed error messages or stack traces that can provide insight into the root cause of the internal error.
    5. SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any logs you have reviewed.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SLG1, and SU53 for troubleshooting.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Documentation: Review SAP documentation related to the PM module for any specific configuration guidelines or known issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation or professional support may be necessary.

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