How To Fix /PM0/ABX_BCA_MSG001 - Tech.error: No or more than one policyholder exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABX_BCA_MSG -

• Message number: 001

• Message text: Tech.error: No or more than one policyholder exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABX_BCA_MSG001 - Tech.error: No or more than one policyholder exists ?

  The SAP error message /PM0/ABX_BCA_MSG001 Tech.error: No or more than one policyholder exists typically occurs in the context of insurance or financial services modules within SAP, particularly when dealing with policyholder data. This error indicates that the system is unable to find a unique policyholder for the transaction being processed, either because no policyholder exists or because multiple policyholders are found when only one is expected.
  Causes:
  
  No Policyholder Exists: The system is trying to retrieve a policyholder record, but none exists in the database for the specified criteria.
  Multiple Policyholders: The search criteria used to find the policyholder returns more than one record, leading to ambiguity.
  Data Integrity Issues: There may be issues with the data in the database, such as duplicate entries or missing records.
  Incorrect Input Parameters: The parameters or identifiers used to search for the policyholder may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Policyholder Data:
  
  Verify that the policyholder exists in the system. You can do this by searching for the policyholder using the relevant transaction codes or reports in SAP.
  Ensure that the policyholder data is complete and correctly maintained.
  
  
  
  Review Search Criteria:
  
  If multiple policyholders are being returned, refine the search criteria to ensure that it uniquely identifies a single policyholder.
  Check for any filters or parameters that may be causing the ambiguity.
  
  
  
  Data Cleanup:
  
  If there are duplicate policyholders, consider merging or deleting the duplicates to maintain data integrity.
  Run data consistency checks to identify and resolve any discrepancies in the policyholder records.
  
  
  
  Consult Documentation:
  
  Review the relevant SAP documentation or help files for additional context on the error message and its resolution.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage policyholder data, such as BP (Business Partner) or specific insurance-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify policyholder data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.