How To Fix /PM0/ABU_IBC_MSG172 - Template &1: RULES_INSURED_OBJECTS set, but IO is not "person" category

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_IBC_MSG -

• Message number: 172

• Message text: Template &1: RULES_INSURED_OBJECTS set, but IO is not "person" category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_IBC_MSG172 - Template &1: RULES_INSURED_OBJECTS set, but IO is not "person" category ?

  The SAP error message /PM0/ABU_IBC_MSG172 indicates that there is a configuration issue related to the insured objects in the context of the insurance module. Specifically, the message states that a template (denoted by &1) has the RULES_INSURED_OBJECTS set, but the Insured Object (IO) being processed does not belong to the "person" category.
  Cause:
  
  Template Configuration: The template you are using has rules that are specifically designed for insured objects of the "person" category. If you are trying to apply this template to an insured object that is not categorized as a "person," the system will throw this error.
  Incorrect Insured Object Type: The insured object you are working with may be incorrectly classified or may not match the expected type defined in the template.
  Data Entry Error: There may be an error in the data entry where the insured object was incorrectly assigned or categorized.
  
  Solution:
  
  Check Template Settings: Review the configuration of the template referenced in the error message. Ensure that it is intended for the type of insured object you are working with. If it is meant for "person" category objects, you may need to select a different template for other categories.
  Verify Insured Object Category: Check the category of the insured object you are trying to process. If it is not a "person," you may need to either change the object to the correct category or use a different template that matches the category of the insured object.
  Adjust Rules: If you have control over the template rules, consider modifying them to accommodate the type of insured object you are working with, if applicable.
  Consult Documentation: Refer to SAP documentation or your organization's SAP support resources for guidance on how to properly configure templates and insured objects.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on how to resolve it.
  Transaction Codes: Familiarize yourself with transaction codes related to insurance configuration, such as SPRO for customizing settings.
  User Roles: Ensure that you have the appropriate permissions to modify templates and insured object categories in the SAP system.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a consultant who specializes in the insurance module for further assistance.