How To Fix /PM0/ABU_IBC_MSG137 - Cannot release template &1; violation of dual control principle

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABU_IBC_MSG -

• Message number: 137

• Message text: Cannot release template &1; violation of dual control principle

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABU_IBC_MSG137 - Cannot release template &1; violation of dual control principle ?

  The SAP error message /PM0/ABU_IBC_MSG137 indicates that there is a violation of the dual control principle when trying to release a template. This principle is a security measure designed to prevent unauthorized actions by requiring two separate individuals to approve or execute certain transactions.
  Cause:
  The error typically occurs in scenarios where:
  
  Dual Control Configuration: The system is configured to enforce dual control for certain actions, such as releasing templates or documents. This means that one user must create or initiate the action, and another must approve or release it.
  User Roles and Authorizations: The user attempting to release the template may not have the necessary authorizations or may not be in the correct role to perform the action due to the dual control settings.
  Missing Approvals: The required approval from another user has not been obtained, or the approval workflow has not been completed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Roles: Ensure that the user attempting to release the template has the appropriate roles and authorizations. They should have the necessary permissions to perform the release action under the dual control principle.
  
  
  Obtain Approval: If the dual control principle is in effect, ensure that the necessary approvals have been obtained from the designated approver. This may involve having another user with the appropriate role review and approve the template before it can be released.
  
  
  Review Configuration: If you are an administrator, review the configuration settings for dual control in the SAP system. Ensure that the settings align with your organization's policies and that the correct users are assigned to the approval process.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines regarding dual control processes to ensure compliance with the required procedures.
  
  
  Contact Support: If the issue persists after checking roles and approvals, consider reaching out to your SAP support team or consulting SAP notes for any known issues or patches related to this error message.
  
  
  Related Information:
  
  Dual Control Principle: This is a security measure that requires two individuals to be involved in critical processes to prevent fraud and errors.
  SAP Authorization Concepts: Understanding how roles and authorizations work in SAP can help in troubleshooting issues related to user permissions.
  Workflow Management: Familiarity with SAP workflow management can assist in understanding how approvals are routed and managed within the system.
  
  By following these steps, you should be able to address the error message and successfully release the template in SAP.